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Knowledge base
Frequently asked questions
General
3
For what kind of topics should I use support tickets?
How can I submit a support ticket?
How can I register for the Purple DS Helpdesk?
Purple DS Manager
4
What should be considered when using fonts in the Manager?
Content Fit Strategies in Purple DS apps
Order of displayed articles or issues in the app
How to Switch to Google Analytics 4 for the Web Kiosk analytics
Purple DS App
3
Why is my Purple DS app crashing with very big pictures on iOS over and over again?
What is the difference between a Test-/Preview- and Release-App?
Where can I find information like App version or device ID?
Purple DS App
App Styling
6
Changing the App Icon (App Design)
iOS Launchscreen
Native Colours
Android Splashscreens
Logo for Actionbar and Newsstand
See all 6 articles
Dynamic Content
1
Uploading and organizing dynamic content
Firebase Setup
5
02. Connecting Firebase with an iOS App
03. Connecting Firebase with an Android app
01. Firebase project setup
Tracking configuration
Setting up parameters in Firebase
App Submit iOS
7
01. Apple-ID creation
02. Create an Apple Developer Account
03. iOS App - Preparations for submit
04. Creation of certificates, profiles and keys
05. Configuration of Apple Push
See all 7 articles
App release Android
3
Generating a Keystore File
Final configuration of an Android App in Purple DS Manager
Data safety information in Play console
App Menu
5
Menu Icons
App Menu Customisation
Multilingual App menu
Onboarding
Adding search box and logo to the app menu
Monetization and unlocking content
2
Integration of vouchers
Apple Shared secrets
App installation
8
Creating a Purple DS app (App-Wizard)
Building and installing a preview App
Update der Build Settings im Purple Manager für die Erstellung von Preview Apps
Inviting and manging Test Users
Transfer an iOS app
See all 8 articles
App Settings
3
App Rating
App Basic Settings
iOS privacy dialogue settings
Text-to-speech (TTS)
1
Purple DS TTS (Text-to-speech) - AWS configuration
Purple DS Importer
CSV Import File
3
Structure and functions
In-App Purchases
SFTP Upload - Setup and usage
Purple DS Readmode
1
Readmode: Required Data and PDF Guidelines
Purple DS TTS
1
Purple DS Text To Speech
Configuration
1
Setup of preview pages
Purple DS Manager
Overview & First Steps
1
Release Notes Purple DS Manager (last release 3.1)
Apps and App-Overview
7
App List
App Overview and Menu
QR Code
Building Apps - Overview
Creating a Release App for Stores
See all 7 articles
Basic settings
3
App Name / Quick Colouring / Channel Settings
Change App Build-Template
Purple DS Web Newsstand: Activation and Settings
Managing Content
8
Managing Content
Content Design and Structure in Purple DS Apps
Creating a Publication or Newsfeed
Editing Publications
Creating Issues or Articles
See all 8 articles
Subscriptions and In-App Purchases
6
Subscriptions
Subscriptions in Newsfeeds
iOS: Extended Information for Your Readers about Subscriptions
Overview of In-App purchases in Purple DS Manager
In-App Purchses iOS: Setup connection to the App Store
See all 6 articles
App and Newsstand Design
14
App and Newsstand Design
Using Personalised Fonts in Apps (App Design)
Activating Sharing (App Design)
Colour scheme for an individual design of your app (App Design)
Detailed settings for colouring your app (App and Newsstand Design)
See all 14 articles
Dynamic content
10
Design and Structure of Dynamic Content (+technical documentation)
Configuration of Dynamic Content in Purple DS Manager
Separate App Menus for iOS and Android
App Menu Configuration for Web Newsstand
Internationalisation for dynamic content
See all 10 articles
Tracking
4
List of Tracking Service Providers (incl. technical documentation)
List of All Tracking Events: Actions, Views, Purchases and Attributes
Setting up Amazon Pinpoint in Purple DS Manager
Consent Management with Sourcepoint CMP
Translations and multilingual contents
2
How a Language is Displayed in the App
Text translation for app and web-newsstand
Push
4
Setting Up the Push Certificates in Purple DS Manager
iOS Push Certificate in Purple DS Manager
Set Up Android Firebase Messaging (Push) in Purple DS Manager
Sending a Push Notification
Team
2
Manage Purple DS Team Members
Team Menu Overview
Creating Certificates
4
Creating Certificates
iOS Workflow to Submit an App to Apple App Store
Create files for iOS Certificates
Create Android Push (Firebase Project)
Publish Release App to Stores
2
Upload iOS APP (.ipa) via Application Loader in iTunes Connect
Questions From iTunes When Uploading An App For Submit or TestFlight
Regionalization
3
What can I use for regionalization / categorization?
Use the text editor to create the list of "regions" and their tags an an .xml file
How to tag issues for regionalization
Audience Development
3
Complete your collection products
Deferred Deep Linking
Introductory offers for App Store subscriptions (iOS)
Purple DS HUB
First Steps in the DS Hub
2
01. Purple DS Hub overview
02. Purple DS Backend Overview and Dashboard
content
1
Preview complete issues in app theme mode
FAQ
14
How often are new content (block) updates added so I can improve my content presentation also considering new social media channels?
Do I have to pay for updates of e.g. news content blocks or is that included?
How well do hub contents run on old equipment (>4 years)?
Can I change the layout of the website / app? How?
Do I have to use the website or can I connect my existing CMS?
See all 14 articles
Purple DS Overview
General
6
Purple DS Suite Overview
Creating a Purple DS Account
Purple DS Workflows
Purple DS Workflows: Pixel-Perfect
Purple DS Workflows: Semi-Automated
See all 6 articles
Fequently Asked Questions
4
Which platforms are supported by the Purple DS?
Which foreign formats can be transformed into Purple DS projects?
Data protection for the use of the Purple DS Suite
Upload of iOS Apps without Application Loader (X-Code 11)
Getting Started / Manual
6
How to create your free Purple DS account
Download Purple DS Suite Handbook
Purple DS Starter Kit
Quick Start Guide: How do I Publish a PDF in a Purple DS App?
Quick Start Guide: How do I publish an InDesign Project in a Purple DS App?
See all 6 articles
Video Tutorials Purple DS Manager
3
Overview Purple DS Manager
Purple DS Manager - App Styling
Purple DS Manager - Managing Your Content
Release Note Purple DS
18
Release Notes Purple DS 8.1
Release Notes Purple DS 7.3
Release Notes Purple DS 6.3
Release Notes Purple DS 6.2
Purple DS Support Matrix
See all 18 articles
Google
PlayStore
1
Google Play Developer API Update
Templates - Purple DS Templating Client
Introduction to Purple DS® Hub
3
Purple DS® HUB - Issue publishing
Purple DS® HUB - General Overview
Purple DS® HUB - Article Publishing