FAQ

How often are new content (block) updates added so I can improve my content presentation also considering new social media channels?
As part of our roadmap, we are continuously working on improving our product. In addition to features such as the integration of new digital channels, this ...
Thu, 14 Mar, 2019 at 11:31 AM
Do I have to pay for updates of e.g. news content blocks or is that included?
Updates and maintenance of the product are included in the license costs.
Tue, 12 Mar, 2019 at 2:55 PM
How well do hub contents run on old equipment (>4 years)?
With current software Purple DS should also run on older devices.  In general, we test and support current and previous versions of browsers as well as ...
Thu, 14 Mar, 2019 at 11:32 AM
Can I change the layout of the website / app? How?
Yes, the layout of the website and the app are completely customisable.  Each layout can be completely designed and implemented according to your needs.  ...
Thu, 14 Mar, 2019 at 11:32 AM
Do I have to use the website or can I connect my existing CMS?
Basically, any channel, platform or feed can be connected. The Purple DS Hub can also be used as a content hub in combination with an existing CMS (buzzword...
Thu, 14 Mar, 2019 at 11:32 AM
How about a paywall?
For web you have a wide range of possibilities to connect existing payment systems and integrate paywalls on different levels.  Purple DS does not have ...
Thu, 14 Mar, 2019 at 11:32 AM
What about security, availability and backups? What SLAs are guaranteed?
The hosting of the Purple DS Hub as well as the Purple DS App runs via Amazon AWS and Cloudflare.  We perform regular backups and mirror all content mul...
Thu, 14 Mar, 2019 at 11:32 AM
What references do you have?
A large number of publishers and corporates worldwide are already using our products to publish their content.  Within the publishing sector leading compan...
Thu, 14 Mar, 2019 at 11:31 AM
How can I add additional media sources like videos, podcasts or PDFs?
Simply use the content blocks! All media can be inserted comfortably with them.
Thu, 14 Mar, 2019 at 11:33 AM
How do I add or change categories? What about articles?
Take a look at our video tutorials. "Article Publishing" and "How 2 set up, change and manage categories". Within the trial instance th...
Wed, 13 Mar, 2019 at 1:28 PM